This talk details the steps towards integrating AI agents into business systems, offering a roadmap for achieving operational excellence. We begin by exploring the 'What' – we discuss the innovative AI agents set to revolutionize service delivery, customer engagement, and decision-making processes. The 'Why' delves into the imperative of embedding these agents with a foundation of robust analytics, ensuring their actions are guided by accurate and actionable insights. This segment emphasizes the critical role of benchmarks and continuous testing in validating the agents' effectiveness and integrity. Finally, the 'How' provides a roadmap for the responsible adoption of AI agents, from the technical integration to the cultivation of a data-literate culture primed for AI adoption. Attendees will leave with a clear understanding of how to harness AI agents and analytics for scalable, ethical, and impactful applications.
Shingai Manjengwa is the Head of AI Education at ChainML where she leads AI Solutions Engineering. ChainML is a Toronto and San Francisco-based AI startup specializing in conversational analytics agents with advanced ‘talk to data’ capabilities. Shingai collaborates with clients on every aspect of AI, from an initial concept to a cost-effective and scalable deployment. ChainML has also developed a...